Some Things That Software Developers Must Pay Close Attention to Satisfy Each of Their Current Clients
Becoming familiar with some new concepts being utilized in the software industry is the first thing that you have to do if you want to be giving some advice to owners of software firms compared with other kinds of businesses. With the several topics, the most crucial will be software licensing along with its technicalities that affect such a particular area of development and sales. However, aside from due diligence and legalities, there are still other aspects that software companies must pay close attention to increase their sales.
When it comes to the current market, if you want to increase your earnings then you either make more sales or charge your clients more for the value of the product that you have given them or even both. Even so, it is important to remember that a lot of software marketers and developers only concentrate on acquiring new clients and have disregarded the need to improve their service to their loyal clients. There are some that utilize referral systems so that their users will be given incentive when they share their software. Nevertheless, the most effective strategy to promote brand awareness is to make sure that your clients are all very satisfied. With those things being mentioned, below are some things that you can consider to ensure that your current clients remain loyal, will review your software positively, and will recommend it.
1) Have a safe source code by making use of a software escrow
Software developers are having a hard time deciding if they should be providing each of their clients with their own source code or not. The major problem that developers get to encounter when their source code is given to their clients is the probability of it being posted online. When this happens, then other software developers will be taking advantage of your source code by finding it and then modifying some of it. These things could just take place in the shortest time possible. Eventually, you will reach the point of having to face several competitors in the business who are just really copycats of your software and what’s worse is they give it for email subscriptions or for free.
Well, that is actually the worst that can happen to you; nonetheless, that is something that is very possible and the same outcomes have been happening recently. In the same line of thought, licensees are becoming concerned as well because they want to still be continually using their application or program even if developers will no longer be giving them updates. Thankfully, online software escrow services are existing that will make sure that all of these qualms are kept to a minimum. You just have to keep in mind to go for services that are of high quality and are very much reliable.
Citation: view website